Display your checkout on your own custom-provided domain address to improve branding, customer trust, and ad-tracking performance.

What is a custom domain?

Now you can easily set up a custom domain for Checkout X. The custom domain on checkout is the first part of your store’s domain name.

Example:

Store domain: yourstore.com

This is how the current checkout URL looks like before the domain changes: yourstore.checkout-x.com

This is how the checkout URL will look like when you enable a custom domain: checkout.yourstore.com, where checkout is the custom domain part of your store’s domain.

https://downloads.intercomcdn.com/i/o/312720083/bbe75d9682b367af79b37187/checkoutx-domains-example.png?expires=1620234000&signature=026190cdfdf069c6f9217ba798dd9c34893651a09625e2b733ad41f97643dd82

Why do I need one?

Ensure your ad tracking performance

To accommodate your ad tracker information by supporting the new Apple’s Private Click Measurement framework.

The custom domain feature at Checkout X allows you to integrate with Facebook’s new protocol for measuring checkout events (to be compatible with the new iOS 14 update), and will also improve conversion tracking performance for other ad pixels, in the future.

Increase the shopper’s trust

Some customers could consider redirection to a different URL as a red flag and be hesitant to purchase from your shop. Therefore, from now on the checkout page will remain on the same domain to improve customer trust and potentially increase your checkout conversion rate.

Improve your branding

The final checkout stage is crucial to the entire customer journey. With the new custom domain, you will be able to provide a consistent on-brand shopping experience that will potentially increase checkout conversion rates.

Connect your custom domain in Checkout X

First, you need to select and connect your custom domain name at Checkout X. For this purpose, follow the steps below:

  1. Log in to your Checkout X account and from the main menu go to Configuration > Custom Domain. On the Custom Domain page, you will see the current domain of your page.
  2. Select your preferred custom checkout domain name. Here are examples you could use: “checkout”, “order” or “payment”. This custom domain name will be visible to your customers.